售后服务承诺: 1、服务宗旨:快速、果断、准确、周到、彻底 2、服务目标:服务质量赢得用户满意 3、服务效率:保修期内或保修期外出现故障,供方在接到通知后,维修人员以尽快时间内到达现场并开始维修。 4、服务原则:在保修期内供方将免费维修和更换属质量原因造成的零部件损坏,保修期外零部件的损坏,带给的配件只收成本费,由需方人为因素造成的设备损坏,供方维修或带给的配件均按成本价计。 1.Service tenet: Quick, decisive, accurate, considerate and thorough. 2.Service goal: Service quality wins user satisfaction. 3.Service efficiency: In case of any malfunction within or beyond the warranty period, the supplier's maintenance personnel will arrive at the site as soon as possible upon receiving the notice and start the repair. 4. Service principle: During the warranty period, the supplier will provide free repair and replacement for parts damaged due to quality reasons. For parts damaged beyond the warranty period, the supplier will only charge the cost price for the provided accessories. For equipment damage caused by the user's human factors, the supplier's repair or provided accessories will all be charged at cost price. |